Privacy Policy

Last updated: July 31, 2025

ServiceMatchNow (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and related services (“Services”).

By using ServiceMatchNow, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide

• Account details: Name, email address, phone number, password.

• Profile details: Address, profile photo, skills, service categories, payment details (for service providers).

• Communications: Messages, inquiries, reviews, and feedback.

b) Automatically Collected Information

• Device & log data: IP address, browser type, device information, operating system, usage logs.

• Location data: Approximate or precise location (with your consent) to match you with nearby service providers.

c) Payment Information

• Payments are processed through secure third-party providers (e.g., Stripe, PayPal). We do not store your full credit/debit card details.

2. How We Use Your Information

We use your information to:

• Provide and improve our Services.

• Match service seekers with service providers.

• Process bookings, payments, and transactions.

• Communicate with you about updates, confirmations, and support.

• Personalize your experience (e.g., recommended providers).

• Ensure trust and safety, including fraud prevention.

• Comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell your personal data. We may share information only in the following cases:

• With service providers and seekers: To facilitate connections and bookings.

• With third-party service providers: For payment processing, analytics, and hosting.

• For legal reasons: If required by law, regulation, or government request.

• Business transfers: In case of a merger, acquisition, or asset sale.

4. Data Retention

We retain your personal information as long as your account is active or as necessary to provide our Services. You may request deletion of your account, after which we will delete or anonymize your data, subject to legal obligations.

5. Security

We implement reasonable security measures (encryption, secure servers, restricted access) to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights such as:

• Access to your data.

• Correction of inaccurate information.

• Deletion of your data.

• Restriction or objection to processing.

• Data portability.

To exercise these rights, contact us at info@servicematchnow.com.

7. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect information from children. If you believe we have, please contact us so we can delete it.

8. Third-Party Links & Services

Our Services may contain links to third-party websites or integrations. We are not responsible for the privacy practices of these third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new version on our website/app with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

ServiceMatchNow
Email: info@servicematchnow.com
Website: https://servicematchnow.com/